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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Ohlinger

May 3, 2026

5  out of  5
rating by Lisa Ohlinger
"I highly recommend Jackie at State Farm Insurance in Livingston, Montana. She is outstanding at what she does and is always so pleasant and professional to work with. Jackie responds promptly, follows through, and makes the insurance process easy and stress-free. It’s always a pleasure speaking with her on the phone for any of my insurance needs. She truly goes above and beyond for her clients. Thank you, Jackie, for doing such an amazing job! — Lisa"
We responded:
"Thank you Lisa! We are glad to have Jackie on our team too :)"
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Mark Jacob Lighthiser

April 29, 2026

5  out of  5
rating by Mark Jacob Lighthiser
"We have been with State Farm for more than 20 years. We’ve experienced theft, automobile damage and now we endured a house fire. We are now living a different life where the daily rhythms and habits of ourselves and our children have been significantly altered by this problem. Sarah Skofield’s gift is her ability to help take control of a situation that can seem daunting, mysterious and grim, and turn it into support, engagement and solutions. Every time I speak with her I feel better about our life situation and our ultimate outcome. This is at the core of what you hope for in an insurance provider- especially when you’re in the midst of a crisis. Sarah’s staff are very kind, helpful and professional. They are good communicators and make me feel like my needs matter. As we face the next months of recovery for our household we are taking some comfort that Sarah and her staff will not stop supporting us and will ultimately help us get back to normal. I strongly recommend talking to Sarah Skofield at her office at State Farm here in Livingston."
We responded:
"Thank you Mark for such kind words! I’ve shared your review with my team too. We’re here for you throughout this whole process."
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J/J Shaffer

April 22, 2026

5  out of  5
rating by J/J Shaffer
"I needed to add another vehicle to my State Farm policy, and Srah Scofield was very helpful and expedient in getting the details taken care of!"
We responded:
"Thank you so much Jim for your review of our agency, we are happy to work with you :)"
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Kathy Myers

April 20, 2026

5  out of  5
rating by Kathy Myers
"I have heard more from ms. Skofield about state farm than from my own agent in 20 years."
We responded:
"Thanks Kathy for the great feedback!"
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Melissa M

April 17, 2026

5  out of  5
rating by Melissa M
"This is a great Agency! Everyone on the team is always there to help!! They are kind and honest"
We responded:
"Appreciate your review Melissa, and we are so glad to work with you for your insurance needs. "
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Alexandria Carter

April 9, 2026

5  out of  5
rating by Alexandria Carter
"The team was very helpful in answering my questions and getting me the documents I needed"
We responded:
"Thank you so much Alexandria! We are always happy to help."
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Ri Mason

March 26, 2026

5  out of  5
rating by Ri Mason
"Prompt, knowledgeable and kind service! Navigating the insurance world is hard enough its very nice to have helpful folks on our side! Thank you Jackie and State Farm Team!"
We responded:
"Thank you Ri for your excellent review! 😻🫶"
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Ty Friedrich

March 10, 2026

5  out of  5
rating by Ty Friedrich
"Sarah and her crew are top-notch. They carefully listen to your needs and help you make a plan that fits your needs. Then, they help you keep an eye on it to make sure that you are continuing to understand the details, and that you are continuing to het the best deal for your money. We highly recommend!"
We responded:
"We appreciate your review Ty!"
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Sarah Friedrich

March 10, 2026

5  out of  5
rating by Sarah Friedrich
"Very friendly and helpful staff. Answers any questions or concerns we have quickly and won't quit working on our behalf until we feel satisfied with the results. Highly Recommend!"
We responded:
"Thank you Sarah for the 5 ⭐️"
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susan lanning

February 25, 2026

5  out of  5
rating by susan lanning
"During the severe windstorm in Montana during December 17-18th 2025 my roof suffered damage. Sarah, Kym and staff at her Livingston, MT office and the State Farm insurance company all helped to relieve some of the stress I felt. They all worked well with the roofing company to get my roof replaced timely and efficiently. I also appreciate the time Sarah takes to review my policy with me often. Always friendly and courteous to work with."
We responded:
"Thank you very much for the great feedback, especially after going through a stressful time. We appreciate you!"
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Joanna Wales

February 25, 2026

5  out of  5
rating by Joanna Wales
"Sarah is the most trusted agent in the industry for a reason. She's honest and straightforward in her communication. She understands we are insuring our most valuable asset and is patient with our questions. Twice she has given me valuable insurance advice that isn't related to our State Farm policies. I highly recommend Sarah, it's beneficial to work with an agent you can trust."
We responded:
"What a great review Joanna, thanks for your business over the years!"
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Olivia Rachel

February 6, 2026

5  out of  5
rating by Olivia Rachel
"I was purchasing a vehicle right before the branch closed and yet, Tonya was still able to give me all of the information I needed! The whole team has always been incredibly knowledgeable, efficient, and happy to help with my insurance needs! I’ve been with this branch for over eight years!"
We responded:
"Thanks so much Olivia your 5 ⭐️ feedback."
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Artyce Lizotte

January 23, 2026

5  out of  5
rating by Artyce Lizotte
"Every time I call, everyone is professional and kind. My questions get answered completely and honestly. Thank you Sarah Scofield and staff."
We responded:
"Thanks so much Artyce for your 5 star review!"
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Laura Johnson

January 21, 2026

5  out of  5
rating by Laura Johnson
"I lived in Kentucky, but have recently moved to Montana. Drew Maldonado was extremely helpful .....he worked with me to figure out what I needed. Thank you, Drew!"
We responded:
"Thanks Laura! We are happy you were taken care of."
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Alexander Ian Kellett

January 9, 2026

5  out of  5
rating by Alexander Ian Kellett
"We’ve been with Sarah Skofield and her team for over 15 years, and we truly appreciate their exceptional care and personalized service. It’s the thoughtful details—like leaving friendly reminders when our coverage needs attention—that really stand out. Most recently, Tanya followed up with a couple of voice messages and a text to help us stay current. In our busy lives, it’s refreshing to work with such caring, attentive people who go the extra mile to keep everything running smoothly."
We responded:
"Thank you Ian for the wonderful feedback, we so appreciate you and your many years of doing business with our agency!"
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Dana Upton

December 10, 2025

5  out of  5
rating by Dana Upton
"In the rush of our daily lives and extra stress, the last thing we seem to have time for are more complicated decisions. I knew my auto and home insurance was going up and had to make a change, I made one call and had it simplified for me quickly and confidently. Kym Kadrmas and Jackie Gangstad made it extremely quick, smooth and an enjoyable experience. Looking forward to having a local company to work closely with. You cannot beat that small town customer service. Thank you Kym and Jackie!"
We responded:
"Thank you Dana for praising our agency! "
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Kristin Troy

December 10, 2025

5  out of  5
rating by Kristin Troy
"Best insurance agent EVER!!!! <3"
We responded:
"Thank you Kristin for the 5⭐️"
Profile photo of Greg Steen

Greg Steen

December 9, 2025

5  out of  5
rating by Greg Steen
"I worked directly with Drew and he is an absolute exemplar of customer relations. Working with Drew is reminiscent of a time when folks were both skilled and deeply cared about helping you with your needs. Breath of fresh air. Top notch."
We responded:
"Thank you Greg for this feedback-we are so glad you chose our agency! "
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Steve Harvey

December 9, 2025

5  out of  5
rating by Steve Harvey
"I've been a customer of Sarah for several years now and Jackie, my agent is fantastic. I would recommend them in a heartbeat!"
We responded:
"Thanks Steve for the 5 star rating! "
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Lorna Marchington

December 4, 2025

5  out of  5
rating by Lorna Marchington
"Sarah and her team have been very approachable and helpful with any questions or concerns that have come up. Love I can walk into a brick and mortar to visit with a human ✨️"
We responded:
"Thanks so very much Lorna for leaving your feedback for our agency. We appreciate your business!"
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Kirk Dige

October 15, 2025

5  out of  5
rating by Kirk Dige
"Sarah was very timely in responding to my request for Insurance information for an existing policy. She even communicated directly with two different lenders who needed detailed information for their underwriters. Compliments to Sarah for her understanding that time is of the essence in a real estate transaction! Thank you, Sarah!"
We responded:
"Thanks so much Kirk for your review! "
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Brandon Winfrey

September 23, 2025

5  out of  5
rating by Brandon Winfrey
"On of the best insurance out there"
We responded:
"Thanks Brandon for the 5 🌟"
Profile photo of Gary Ghilotti

Gary Ghilotti

September 5, 2025

5  out of  5
rating by Gary Ghilotti
"New resident to Livingston, MT- Purchased property and assets. Contacted local state farm office and spoke with Sarah. Thank you for your assistance. Special shoutout to Jackie for providing me with pricing and evaluating. One stop shop. Great experience."
We responded:
"We’re so happy you’re working with our agency Gary! "
Profile photo of Logan Jones

Logan Jones

August 26, 2025

5  out of  5
rating by Logan Jones
"This State Farm office—Sarah and Drew—are spectacular to work with. So much of my experience with insurance agents has been transactional. You ask for a quote, you get a quote, you decide. However, they took the time to understand my situation and needs. They reduced coverage in some areas and bump up in others. I really appreciated the comprehensive and highly responsive approach. Stop looking—this office is, by far and away, the best."
We responded:
"What a wonderful review, thank you so much Logan!! "
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Nick Friedmann

August 19, 2025

5  out of  5
rating by Nick Friedmann
"Great experience , great hometown community peeps Thank you!"
We responded:
"Thank you Nick, for leaving a five star review for our State Farm Agency! "